POUR Studios Return Policy
Thank you for choosing POUR Studios! Each of our items is crafted with care and creativity, often custom-made just for you. Because of the personalized and handmade nature of our products, we want to set clear expectations while ensuring fairness for everyone.
Custom and Handmade Items
Our custom and print-on-demand items are uniquely made for you, which means we cannot accept returns, exchanges, or refunds for:
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Buyer’s remorse,
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Incorrect size selection, or
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Personal preference.
However, if your item arrives with an issue, such as:
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A design or detail that doesn’t match your order (e.g., wrong name, color, or style), or
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A printing error that impacts the final look,
Please contact us within 7 days of receiving your order with clear photos and a description of the issue. We will review your concerns and, where appropriate, offer a resolution, such as a replacement or partial refund.
Jewelry and Hair Accessories
For health and safety reasons, we cannot accept returns or exchanges on jewelry or hair accessories.
Our Commitment to You
At POUR Studios, we are passionate about creating unique, meaningful art that brings joy to your life. While our policies ensure fairness, we’re always here to help. If you have any concerns, reach out—we will do our best to work with you to make it right.
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This policy does not affect your statutory rights.
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Thank you for choosing POUR Studios and being part of our journey to create art that uplifts and inspires.