At POUR Studios & Design ("we," "our," "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines what information we collect, how we collect it, why we collect it, and how we store, use, and share it.

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1. What Type of Information Do We Collect?

We collect the following types of information:

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Information You Provide Directly

• Name, email address, phone number, address, payment details (including credit card information), and other personal details submitted through our website forms.

Automatically Collected Information

• Internet Protocol (IP) address, login details, email address, browser and device information, purchase history, and other computer and connection details.

• Session information, including page response times, length of visits to certain pages, page interaction data, and methods used to browse away from pages.

Other Information

• Personally identifiable information such as comments, feedback, product reviews, recommendations, and personal profiles.
   

2. How Do We Collect Information?

We collect information in the following ways:

• Directly from You: When you provide information during a transaction, sign up for newsletters, or submit forms on our website.

• Automatically: Using cookies and other tracking technologies to collect session and usage data.

• Through Third-Party Tools: Applications like Google Analytics to measure website performance and gather insights.
   

3. Why Do We Collect Personal Information?

We collect personal and non-personal information for the following purposes:

1. To provide and operate our services, including processing transactions and fulfilling orders.

2. To offer customer support and technical assistance.

3. To send general or personalized service-related notices and promotional messages.

4. To create aggregated data for service improvements.

5. To comply with applicable laws and regulations.
    

4. How Do We Store, Use, Share, and Disclose Your Information?

Our company is hosted on the Wix.com platform, which provides a secure platform for selling our products and services. Wix stores your data on secure servers protected by firewalls.

Payment Information

All payment gateways offered by Wix.com and used by our company comply with PCI-DSS standards, ensuring the secure handling of your credit card information.

 

Sharing Information

We do not sell your personal information. We may share your data with:

• Service Providers: For payment processing, shipping, and analytics.

• Legal Compliance: If required by law or to enforce our terms of service.

• Business Transfers: If we undergo a merger or sale, your information may be transferred to the new entity.
   

5. How Do We Use Cookies and Tracking Tools?

We use cookies and similar tools to:

• Analyze website traffic and improve user experience.

• Save your preferences for future visits.

• Deliver personalized advertisements and promotions.
   

To manage or disable cookies, please refer to your browser settings:

• Cookie settings in Firefox

• Cookie settings in Internet Explorer

• Cookie settings in Google Chrome

• Cookie settings in Safari (OS X)

• Cookie settings in Safari (iOS)

• Cookie settings in Android

You can also opt out of Google Analytics tracking by visiting Google Analytics Opt-Out.

 

6. How Do We Communicate with You?

We may contact you for the following reasons:

• To notify you about your account or resolve issues.

• To provide updates about your orders or our company.

• To conduct surveys or gather feedback.

• To enforce our User Agreement or comply with laws.
   

We may contact you via email, phone, text messages, or postal mail.
 

7. How Can You Withdraw Your Consent?

If you no longer want us to process your personal information, please contact us via our website or email us at pourstudios@gmail.com.
 

8. Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting. If we make significant changes, we will notify you here, so you are aware of what information we collect and how we use it.
 

9. Questions and Contact Information

If you would like to:

• Access, correct, amend, or delete your personal information,

• Have any questions or concerns about this Privacy Policy,

 

Please contact us via our website or at:

POUR Studios & Design
Email: pourstudios@gmail.com

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